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Terms & Conditions
 

 

 

All books we have in our website, are in stock, and can be shipped immediately.

In rare cases we may ship the books in 5-7 business days.

Private customer orders placed through this website require payment by credit/debit card. This card will be charged immediately by the bank, after you make the order. The credit-card details form in our order process is secure-server protected, through our bank secure server.
We do not have access to your credit card information.
You give your credit card information to the secure server of the bank, and we only have access to your billing details, shipping details.

In case any of the books you have ordered has been sold*:

*
-It may have been previously sold and not yet removed from our database.
-The book was sold to a walk-in customer in our store.
-There may have been a previous hold on the book.
-The book was misplaced but we did not realize it was missing until we tried to locate it.

In this case that we have to cancel any book from your order as the item is no longer available, we will issue you a full refund within 24-48 hours, for the item that will not be available.
 

We respect our customers' privacy. We will not give or sell your personal information to any other company.

After you have completed your order, you will receive email notification, that your order has been received. As soon as your order has been processed, you will receive another email confirmation. 

If you wish to cancel an order please let us know as quickly as possible.
 

Returns are not accepted. 

If you would prefer not to pay by credit card, there is the facility to print out your shopping cart and post/fax this to us. We accept payment by cheque (in Euros, and drawn on a GR bank account). Please note that the cheque must be free of any bank charges.
 

Bank transfers are also acceptable, and in this case please also note that we have to receive the full amount of the proforma invoice, without any bank charges.
 

For Universities, Institutions, and Libraries, there is the facility to print out your shopping cart and post/fax this to us. You will receive a proforma invoice with the total cost of your order.
 

Universities, Libraries, Institutions we know will receive the regular invoice. Payment terms for invoices are 40 days from the invoice date.

 

 

Postages
 
Customers in Greece:
 
3 € for each title.
 
For orders more than 100 €, free shipping.
 
Customers inside the Europian Union:
 
15 €  for the first book, and 5 € for each additional title ordered thereafter.
 
Rest of the World: 
17 € for the first book, and 7 € for each additional title ordered thereafter.
 
All books are shipped through the Hellenic Post Office.
 
Shipping in Greece:

Books under 2kg, are shipped as a letter.
 
Books more than 2kg, are shipped as a parcel.
 
Delivery time is 3-5 days, from the day of shipment.
 
Shipping in Europian Union & Rest of the World:
 
Books up to 2kg, are shipped by Register Air Letter Post.
 
Delivery time for Europe is 1 to 3 weeks, and for the rest of the world is 2 to 3 weeks. Please note that International Standard Shipments (they make take 6 to 12 weeks because of delays in customs)
 
Books more than 2kg, are shipped by SAL (Surface Air Lifted, and have a CP number, and can be traced ) or
by Register MBAG (have an RE number, and can be traced)
 
Delivery time for Europe is 2 to 4 weeks, from the day of shipment.
 
Delivery time for the rest of the world is 3 to 4 weeks from the day of shipment. (They make take 6 to 12 weeks because of delays in customs)
 
Maximum weight of each parcel is 20Kg.
 
Orders more than 20Kg are shipped in 2 or 3 parcels.
 
In some cases we may ship the order in 2 or more shippments.
 
If shipping out of Greece and Europian Union, please note that we are not responsible for any tax, duty or fee imposed by customs.
 
However, you may or may not have to pay import duty to your local government. Please contact your local authorities for duty rates and accurate answers.